Phonak Hearing Aids - Naida S CRTwithHook ML15i

Frequently Asked Questions

Do I need a doctor’s referral to see an audiologist?

The FDA recommends that people purchasing hearing aids have a medical evaluation prior to purchasing them. Although we welcome a doctor’s referral, we do not require one.

However, when a patient has symptoms such as rapidly decreasing hearing loss within 90 days, pain or drainage in one or both ears, dizziness or a feeling of fullness we recommend they see their family physician to rule out potentially serious medical conditions.

If a patient comes to us prior to seeing their own doctor, we will report any such problems to their physician and, in cases where a medical condition could be present, refer them to an ear, nose and throat specialist.

Are hearing aids water resistant?

In general, hearing aids and water are NOT a good combination. However, Affinity Hearing offers several instruments that are not only water resistant but are waterproof. Some instruments can even be worn while swimming.

Do I need to have a hearing evaluation/test?

Yes. The only way to determine your measure of hearing loss is to perform an evaluation. The hearing test results indicate how much amplification is needed and at which sound frequencies. The results of this test are called a pure tone audiogram. In addition to the pure tone audiogram, we will perform a free video otoscope examination of your ear canal. The video otoscope exam will allow you and us to see your ear canal and eardrum, to determine if wax or a middle ear problem could be causing your hearing loss. Lastly, the hearing evaluation includes an assessment of how well you understand speech.

Affinity Hearing’s hearing evaluations are absolutely FREE and are always conducted by a licensed audiologist or hearing instrument specialist. To schedule an appointment, call us today or fill out our contact form.

How much does it cost?

Hearing aids range in price from a few hundred to $3000 or more depending on the brand, model size and advanced features such as digital circuitry, Bluetooth and other wireless functions, directional microphones, noise reduction technology, number of channels, and program settings.

Affinity Hearing realizes that hearing aids are expensive. Because we offer hearing aids from all major manufacturers, we are able to focus on instruments with the latest technology, features that are important to our patients’ lifestyles and that offer the best value. Our prices are anywhere from 10 to 30% lower than our competitors. Many patients will save $1000, $2000, or more on identical products offered elsewhere. And…ask us about low price guarantee, which ensures that you will pay the best possible price, while receiving exceptional service.

Is there financing?

Affinity Hearing offers a number of financing options for qualified buyers, including monthly payment plans ranging up to 48 months. Oftentimes we offer special 1-year interest free financing for qualified purchasers.

We can nearly always come up with a combination of price and financing that work within almost any budget—even for those on a fixed income.

Can I try before I buy?

Absolutely! Minnesota law ensures consumers a minimum 45-day trial period, allowing a refund if he or she is not satisfied with the instrument. Affinity exceeds the legal requirement by offering a 60 day trial period to our patients.

We know that dissatisfaction with hearing aids too often results in the instrument ending up in a dresser drawer never to be used again. We do not want this to happen to our patients. We will do everything in our power to make sure you are achieving the best possible hearing with the most comfort. We encourage everyone with hearing loss to at the very least give hearing aids a try. And we’re willing to do this at no risk to you.